Sleeping Beauty Castle
  • On Mar 1, 2022
    Yosef from israel Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi,We're three families with kids, my son accidentally purchased 4 tickets for 4/14/2022 to Disneyland Park instead of Disney's California Adventure Park, is it possible to exchange tickets from Disneyland Park to Disney's California Adventure

    Greetings, Yosef, and welcome to planDisney!

    I thank you kindly for consulting planDisney and for your great patience! I am happy to hear that you will be visiting Disneyland Resort with your extended family, how wonderful! You will be able to create the most magical and unique memories to treasure for years to come, congratulations, Yosef!

    To receive assistance and direction with your Disneyland Resort theme park tickets I strongly recommend you contact Disneyland Resort “Tickets” as soon as possible, as this department will have the final decision on how to best handle your ticket matter. Rest assured, they are an efficient, knowledgeable and helpful team and I am confident they will do their best to accommodate you.

    In the meantime, kindly ensure you secure your Disneyland Resort - Theme Park Reservations as soon as your ticket matter is resolved, and Yosef, you might consider asking Guest Services during your phone call if they can also assist with the reserving of the theme parks on your behalf since your travel party is large.

    Please download the Disneyland Mobile App to link your travel party to your account for greater ease of planning during your visit, especially with reservations for dining, and selection of people for boarding attractions, such as the theme park ticket option called Disney Genie+ Lightning Lane service, which you can add on the day of your visit each day to the theme parks, as it will save your group time waiting in lines for attractions that offer the Lightning Lane entrance. As well, if you store a payment method in the Disneyland Mobile App you will be able to participate in Mobile Food & Beverage Ordering which will add more ease to your visit. To link your group, using their tickets, open the Disneyland Mobile App, tap the three short lines on the bottom right to open the "Welcome Yosef" page and from there kindly select "Tickets and Passes" and proceed through the steps to confirm.

    Tip - Yosef, by purchasing the Disney Genie+ Lightning Lane service you will receive complimentary unlimited digital downloads of your memories with Disney’s PhotoPass® Service attraction photos.

    I hope you and your family enjoy your visit to Disneyland Resort, thank you!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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