Guardians of the Galaxy at Night
  • On Aug 16, 2022
    Brian from SCOTLAND Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, We purchased 11 x 14 day Ultimate tickets on September 19th 2019 but due to Covid we were unable to travel from Scotland. We are going on 14th October 2022 so can you confirm that these tickets are still valid please as they have never been activated

    Hello Brian,

    As the current UK-based Panelist here at planDisney, it's my pleasure to welcome you here today to our pixie-dusted spot!  I truly do appreciate it when I have the bibbidi-bobbidi-brilliant opportunity to offer some assistance to a fellow Guest who also hails from the United Kingdom!

    Oh boy, Brian!  11 x 14-day Ultimate Tickets!  Wow, that's a whole lot of magic you've been holding on to right there since way back when in September 2019. 

    I can totally relate, as it's true to say that the Covid-19 global pandemic really did scupper many a well-made Disney holiday for us UK Guests.  Therefore, it's made my zip-a-dee-doo-dah-day to hear that you're finally heading to Orlando and Walt Disney World Resort on October 14th, 2022!

    As I expect you might already know, some time ago, the UK-based Walt Disney Travel Company reimagined the older-style Ultimate Tickets to the present Magic Tickets which are available to purchase in either 7-day, or 14-day ticket options.

    When Disney Theme Park Tickets are purchased online via the Walt Disney Travel Company, they are bought with particular Terms and Conditions.  As I am unable to access your My Disney Experience account to view any ticket media stored there, it does of course make it a little tricky for me to provide any firm confirmations for you.

    With your October Disney holiday almost appearing on the horizon, my best suggestion is for you to speak in person with a Cast Member who will be able to provide the best and most up-to-date information on your unused, older-style 14-day Ultimate Tickets from 2019.

    To connect with a Cast Member, please go ahead and dial the UK freephone number for Disney Park Tickets contained within this handy Walt Disney World Resort Phone Directory.

    Or if you so wish, it's always possible to email Cast Members concerning Existing Tickets Enquiries via this useful Help Center - Email Us link.

    Brian, do please know that you can write back to me here any time at planDisney!  I'm more than happy to help wherever it's possible for me to do so.

    Have a great Disney day ~ Jane


thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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