• On Jan 21, 2021
    Nicolai from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, We bought our family tickets to attend Disneyland last March (2020). Can those tickets be refunded since the reopening of the park seems very uncertain at this point?

    Hey Nicolai!

    Welcome to planDisney!

    The weather has been warming up here in Southern California and normally I’d have many trips planned to the Happiest Place on Earth by this time. As you know, the theme parks remain closed at this time without a time frame to reopen. I’ve been living off the #DisneyMagicMoments on the Disney Parks Blog for all of the Disney Magic. My favorite has got to be listening to The Dapper Dans! They go live from time to time and it definitely gives me those Main Street U.S.A feels!

    Disneyland officials have been hard at work to update policies on Annual Passports and tickets. At this time they are not providing refunds for unused tickets. They did however just update their policy on expired tickets. They have extended most tickets through December 16, 2021. Take a look and see if your tickets fall into any of these categories. You’re always welcome to call Ticket Services to see if there is anything else they might be able to do for your tickets.

    Well Nicolai, hang tight and hopefully we can hear some reopening news soon and you are able to use those tickets this year.

    Remember, always believe in the Magic!

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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

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