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  • On Mar 25, 2019
    Michelle from Victoria Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, To have family members on the Disneyland App with their own Max Passes and tickets do they each need their own accounts? The kids have Disney accounts but we can't remember how to access them? I would delete and start over but can't.

    Good day, Michelle!

    You are so wise to plan ahead in preparing for your upcoming visit to the Disneyland Resort. Your visit to the Happiest Place on Earth will be so full of magic!

    Most of the time during our visits to the Disneyland Resort, I manage the Disney FASTPASS reservations for the whole family from one device. One of the conveniences of Disney MaxPass is that one guest may set up FASTPASS reservations for everyone in one step. This helps make sure that everyone gets the same time for their FASTPASS.

    If desired, more than one person in your party may take turns managing FASTPASS using the Disneyland app. Tickets may be scanned into the Disneyland app on separate devices under different logins. FASTPASS reservations are associated with the tickets rather than the account logins. That means that either the paper park ticket or the code in the app may be scanned when redeeming FASTPASS. I personally prefer to use the paper tickets in pouches on lanyards. You may choose whatever is most convenient for you.

    Within the Disneyland app, you will find your upcoming FASTPASS reservations displayed in the "My Plans" section. There, you will also find your upcoming dining reservations. Plus, you may use the app to make Mobile Food and Beverage Orders from select Quick Service restaurants! Should you have specific trouble with accounts or passwords, you may call or email technical support.

    Have a magical time, Michelle!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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