Mickey and Minnie Statues in Front of Fireworks
  • On Aug 5, 2022
    Zahra from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi,this is my first time in Disney. I bought a package of hotel and parks.how will I receive my ticket and park passess.should I be waiting for a mail? Also ,I did reservation but I'm not sure I did it right.hiw could I make sure.thanks.

    Hi Zahra! Welcome to planDisney.

    In one week, you will be arriving at Walt Disney World Resort during The World's Most Magical Celebration. While exploring the theme parks, make your own scavenger hunt looking for the golden Disney Fab 50 Character Collection sculptures. You can find my favorite guy, Donald Duck in front of Cinderella Castle at Magic Kingdom Park.

    Sounds like you booked a vacation package with a Disney Resort Collection hotel stay and Theme Park Tickets. Your hotel reservations and Theme Park Tickets should show up in your My Disney Experience Mobile App. Open the app, click on the three horizontal lines in the bottom right-hand corner, and select "Tickets and Passes." If you do not see your tickets, tap on the "+" sign in the top right-hand corner, followed by "Link Tickets & Passes." Enter your confirmation number or scan any code included in your confirmation email. Next, look under "Future Plans" to locate your hotel reservation. Again, if for some reason you do not see it, scroll to the bottom and tap "Link to Account" and follow prompts to link with the same confirmation number. If these steps do not solve your issue, please call the Disney Resort Hotel Reservation Help Center.

    A friendly reminder both a valid Theme Park Ticket and Disney Park Pass Reservation are required to visit the four theme parks. If you did in fact complete your Theme Park Reservation this should be visible under the "Future Plans" section on the mobile app. If you have not completed this important step, please do so as soon as possible. Here is the availability calendar to verify your dates.

    To enter the theme parks, you may create a Disney MagicMobile Digital Pass on the app by selecting "Disney MagicMobile," tapping the "+" sign in the top right-hand corner, selecting your guest name, and following the prompts. Once created you can add your digital pass to your Apple Wallet, Apple Watch, or digital wallet. If using an Apple device, I always recommend you set your digital pass to "Express Mode" which will eliminate the need to unlock your device at the gates. Alternatively, you can always go "old school" and stop by any ticket booth outside of all parks for a complimentary ticket card. Please have your photo ID, confirmation of purchase, and the original form of payment.

    I am "Wishing Upon a Star" you have the most magical vacation. Stop by your resort desk or any Guest Relations and ask for a "My First Visit" complimentary button. Cast Members will always be available to assist you along the way.

    Keeping it Magical,
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Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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