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  • On May 29, 2022
    Ellen from gelderland Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, Me and my boyfriend just bought tickets for disneyland resort with genie+. I Linked one ticket to my disneyland app and the other to his disneyland app. How can we link our acounts together so we can use the tickets and genie+ togheter on one phone.

    Hi there, Ellen! We welcome you to planDisney. Are you getting ready for all the magic that awaits you at the Happiest Place on Earth?! It will be here before you know it.

    You should be able to add your boyfriend's tickets to your account and vice versa. Open up your Disneyland Mobile app and tap the three stacked lines in the bottom right corner. Then, select Tickets & Passes, and you will see an option to Link Tickets. From here, you can either scan the barcodes on each other's tickets or enter the ID number. 

    If you have any troubles, head over to Guest Relations when you enter the theme park. Usually, the lines are much shorter if you visit the kiosks with the green umbrellas. They can be located on the App using the Magnifying Glass at the bottom of the page. If you stop, make sure to pick up a couple of complimentary celebration buttons, especially if this is your first visit!

    Ellen, once your tickets are properly linked, it will be much easier to manage Disney Genie+, and you'll be able to reserve your Lightning Lanes using one phone. If you haven't used it before, I recommend watching the short video tutorials found on the Disneyland website. I hope you have a magical time!

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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