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  • On Feb 26, 2019
    Stephanie from SC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi! It’s February, our trip is in April. I’ve already made our fast pass selections. But I need to change one. I can still make dinner reservations but it’s telling me there’s a problem loading, for days. What am I doing wrong!?!?!! Thanks!! Steph

    Hi, Stephanie! Thanks for coming to see us at the Disney Parks Moms Panel. Let's help you set things right so you can get back to planning your Walt Disney World Resort vacation!

    I'm so sorry you're having this issue while you're trying to make changes to your FastPass+ selections. If you've tried accessing your plans through My Disney Experience both on your computer and the My Disney Experience app on your phone and you're getting the same error message, you should probably go ahead and call Guest Relations to see what's going on. You'll find the number under Website Support here on the Walt Disney World phone directory. I'm sure the friendly Cast Members there can help you resolve this issue. And then you can start thinking about all the great things you're planning to see and do on your trip! Are you going to check out the Epcot International Flower & Garden Festival? It's one of my favorite things to do on a glorious spring day here in the Sunshine State. Plus, there are some new food and drink choices at the Outdoor Kitchens that I can't wait to try!

    Stephanie, I hope this information helps you get those changes to your plans done so you can get ready for your Walt Disney World vacation. Please stop by again if you have any other questions!

    Kathy K.
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Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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