Character Dining at Riveria
  • On Apr 1, 2022
    Kendall from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, It is giving me an error message when i try to book dining when I have the right resort reservation right park reservation it just says they can't look up dining reservations at this time. Thank you, Kendall

    Hey there, Kendall! Welcome to planDisney! I'm so glad that you've stopped by with your vacation planning question.

    Next month, you will be arriving at The Most Magical Place on Earth, ready to begin your magical adventure! How exciting! If you are anything like me, the snacks, sweet treats and dining experiences are half the fun of a Walt Disney World Resort vacation, and I'm sorry to hear that you are having difficulty making reservations for some yummy fun. I recently made my dining reservations for my upcoming May vacation and had similar technical issues, so, let's chat about some troubleshooting ideas to get your dining booked today. The last thing we want is for you to have a rumbly in your tumbly on vacation!

    First, I recommend logging in to the My Disney Experience website or app and completing your online check-in for your Resort. I am not sure why, but that seemed to open up my booking window to make dining reservations for certain restaurants. I also recommend clearing your cache on your computer and mobile device's internet browsers. If you are not sure how to do this, a quick internet search should provide you with step-by-step instructions. Clearing my cache always seems to help all of the websites I visit to run faster and better. Next, I suggest trying to make your dining reservations on the My Disney Experience desktop site, mobile site, and the app. I am not sure why, but I had luck with making certain dining reservations on the app and some on the website. If you find that you are still having trouble searching for your must-do dining reservations, call a helpful Cast Member at (407) WDW-DINE or (407) 939-3463. I had to call in to book a few of my reservations, and while I did have to wait on hold for a bit, it was worth it! The Cast Member was so magical and helpful and helped me book new and old favorite dining experiences. I'll be wishing upon a star that you get to do the same, Kendall!

    Since you are within your reservation booking window, I suggest looking through the list of amazing events and experiences in the Enchanting Extras Collection and adding one (or six!) to your upcoming spring vacation! I booked a private, shaded, comfy, and luxurious Beachcomber Shack to enjoy while we splash around Disney's Typhoon Lagoon Water Park, and I can't wait for this refreshing and relaxing break from the theme parks! My daughter is most excited about Caring for Giants at Disney's Animal Kingdom Theme Park, where we will get an up-close look at the majestic elephants. Adding Enchanting Extras to our Walt Disney World Resort vacations is my favorite way to keep each trip new, fresh, exciting and magical. There is something that appeals to everyone, so, check out the list and reserve your spot today!

    Kendall, I hope this was helpful, and I hope you book all of your must-do dining experiences for a vacation full of food, fun and magic! Please stop by any time with any vacation planning questions you may have.

    I hope to see ya real soon,

thumbnail image for Mandy

Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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