Dad and Daughter in front of Cinderella Castle
  • On Feb 10, 2022
    Kim from Vic Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I’m coming from Australia in April. I’m just wondering if people outside of the US are able to register for DAS via the video call system? Thanks, Kim

    Hi Kim!

    Thanks so much for bringing your question about Disability Access Services to us here at planDisney! Walt Disney World has always been fantastic with helping guests with disabilities enjoy their park experience. With accommodations both in the resorts and in the parks, guests with mobility, visual, hearing, or cognitive disabilities can experience the magic and wonder of a Walt Disney World vacation!

    Kim, the Disability Access Service, or DAS, is a program offered to guests who may have difficulty waiting in traditional queue lines. Recently, DAS began to offer pre-registration via video chat for guests planning an upcoming stay. Unfortunately, after speaking at length with a Cast Member, the DAS video chat system is currently for guests in the United States and Canada only. Guests who reside outside of the US and Canada will need to register for DAS in person at Guest Relations within the four theme parks. A Cast Member will be able to guide you in the registration process and assist you with making the first of your DAS reservations.

    DAS FYI: Once you've redeemed your initial DAS, you will be able to register for another DAS from the convenience of the My Disney Experience App. Once you've opened the app, click on the "More" button on the bottom right of your screen. Then click on the DAS button, which will take you to the selection screen. You can then select the DAS return time for your next experience. 

    Hope this helps you plan your magical vacation!

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Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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