• On Feb 25, 2017
    Sophia from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi..if you have a child with sensory issue with crowd and your boarding arrival time is 12:30 but you want an earlier time, will they accommodate you?

    Ahoy, Sophia!

    Welcome to the Disney Parks Moms Panel! As a mom of a child with special needs, I absolutely understand the importance of planning ahead in order to make every experience outside of my son's routine smooth sailing and comfortable for him. Vacations are no exception and often take even more planning and consideration! I'm so glad you stopped by to ask our advice on how to make your time in the port terminal go smoothly for your son.

    This question is a perfect one for Disney Cruise Line's Special Services Team! I suggest giving them a call at (407) 566-3602 to discuss your particular situation concerning your son's sensory challenges. In addition to a possible earlier Port Arrival Time, they may be able to offer other suggestions or accommodations!

    In my opinion, embarkation day is more hectic than any other day of the cruise. Families are boarding and exploring the ship, eating lunch, going to the Guest Assembly Drill and waiting for their staterooms to be ready. If our son seems like he's getting overwhelmed by the day, we'll head to our stateroom around 1:30 (once it's ready) and have a little downtime before the Guest Assembly Drill.

    Sophia, I've enjoyed speaking with every team member from Special Services each time I've needed to call regarding accommodations for my son. I have no doubt that your phone conversation will be just as enjoyable and helpful!

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Meet the Panelist: Beth, Illinois

Let's talk about the WONDER and MAGIC of your FANTASY DREAM vacation aboard the Disney Cruise Line! I'm a proud stay-at-home mom to my little buccaneer with special needs and, along with my husband, a lover of everything Disney! We've had so many unforgettable memories and adventures while sailing on Disney Cruise Line. I can't wait to help you navigate through any questions you may have while planning your family's adventures at sea! Learn More About Beth

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