Family on Big Thunder Mountain
  • On Nov 11, 2021
    James from IL Asked

    Hi, I wanted to add Genie + to my tickets through the Disney App. The link only sent me to buy tickets site. How do I add Genie + so I can have the Lighting Lane option?

    Hi, there!

     Welcome to planDisney, James. I'm so excited to hear you're planning a Walt Disney World Resort vacation! It's the very best kind if you ask me.

     It sounds like you've heard the great news about Disney Genie Service. This new, complimentary feature on the My Disney Experience mobile app is designed to optimize your time and maximize your fun in the theme parks! And with the purchase of Disney Genie+ Service, you can take your Disney day to the next level by minimizing the time you spend waiting in line. What's not to love about that?

     You should be able to add Disney Genie+ Service to your existing Theme Park Tickets on the My Disney Experience mobile app. Start by tapping on the three little horizontal lines in the bottom right corner of the app home screen and then tap on the "My Genie Day" box. To purchase Disney Genie+ Service for today, tap on the purple banner that says, "Get Disney Genie+ for Today" and follow the prompts to complete the purchase. To purchase Disney Genie+ Service for a different date, tap on "Change Day" underneath the "My Day" tab. Select the calendar date you'd like to purchase Disney Genie+ Service for, and then tap on the purple banner that says, "Get Disney Genie+ for Today."

     If you continue to experience difficulty purchasing Disney Genie+ Service, not to worry. Stop by the Front Desk of your Disney Resorts Collection hotel when you arrive or Guest Services at any of the theme parks. A friendly Cast Member will be happy to assist you!

     One of the things I love about Disney Genie+ Service is how flexible it is. You can add it to all your Disney days or just select days through your stay! Did you know the purchase of Disney Genie+ Service includes new Disney PhotoPass Lenses and exclusive audio tales? The Disney PhotoPass Lenses are especially fun. Be sure to take advantage of these magical extras!

     I hope this was helpful, James. Please let us know if you have any other questions about your Walt Disney World Resort vacation!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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