Hi, there!
Welcome to planDisney, James. I'm so excited to hear you're planning a Walt Disney World Resort vacation! It's the very best kind if you ask me.
It sounds like you've heard the great news about
Disney Genie Service. This new, complimentary feature on the
My Disney Experience mobile app is designed to optimize your time and maximize your fun in the theme parks! And with the purchase of
Disney Genie+ Service, you can take your Disney day to the next level by minimizing the time you spend waiting in line. What's not to love about
that?
You should be able to add Disney Genie+ Service to your existing Theme Park Tickets on the My Disney Experience mobile app. Start by tapping on the three little horizontal lines in the bottom right corner of the app home screen and then tap on the "My Genie Day" box. To purchase Disney Genie+ Service for today, tap on the purple banner that says, "Get Disney Genie+ for Today" and follow the prompts to complete the purchase. To purchase Disney Genie+ Service for a different date, tap on "Change Day" underneath the "My Day" tab. Select the calendar date you'd like to purchase Disney Genie+ Service for, and then tap on the purple banner that says, "Get Disney Genie+ for Today."
If you continue to experience difficulty purchasing Disney Genie+ Service, not to worry. Stop by the Front Desk of your Disney Resorts Collection hotel when you arrive or Guest Services at any of the theme parks. A friendly Cast Member will be happy to assist you!
One of the things I love about Disney Genie+ Service is how flexible it is. You can add it to all your Disney days or just select days through your stay! Did you know the purchase of Disney Genie+ Service includes new
Disney PhotoPass Lenses and exclusive audio tales? The Disney PhotoPass Lenses are especially fun. Be sure to take advantage of these magical extras!
I hope this was helpful, James. Please let us know if you have any other questions about your Walt Disney World Resort vacation!
Ashley