Disney 100 DCA; trolly; night
  • On Oct 16, 2023
    Amrit from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I am trying to book a disney land package but once I have added the hotel and park passes, the shopping cart is empty before I can book it? What am I do wrong?

    Hey there, hi there, ho there, Amrit! You're as welcome as can be here at planDisney. Thank you so much for stopping by with your question!

    Aw, shucks! It looks like Stitch might be messing with you, but don't worry! There are a couple of things we can try to get you on your way to the magic. This has happened to me before, so my first tip would be for you to try using a different web browser.

    If you're using Google Chrome, for instance, try switching over to Safari or Mozilla Firefox. This worked for me last time! If you still can't seem to add your Vacation Package to your cart after switching to a different browser, you could always try to clear your cache and see if that does the trick.

    If you've tried everything and it still doesn't work, I encourage you to call the Vacation Packages hotline so that a friendly Cast Member can help you book everything in one go. I would try to call as early as possible, because the phone lines can sometimes become saturated. You'll be able to call between 7:00 a.m. and 8:00 p.m. PST.

    I hope you're able to book your Disneyland Resort vacation real soon, Amrit! In the meantime, please don't hesitate to reach back out to us with any other questions you might have. We're always available and more than happy to help!

    Warm hugs,

    Ana Paula
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Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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