Toy Story Land Woody Entrance
  • On Feb 22, 2022
    Jernelle from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I plan to visit HollyWood Studios in Disney World on March 19th and need more information on the GeniePass/FastPass. I am trying to purchase/reserve my park ticket but I do not see and option to add the GeniePass. When will I be able to purchase?

    Hiya Jernelle!

    Welcome to planDisney, and thank you so much for sending us your question! Oh my goodness, Jernelle, you are only a couple of weeks away from your magic carpet ride! How excited are you? I know I would be thrilled, and I cannot wait for you to create magical memories with your loved ones. 

    The Disney Genie service opens up a whole new world of possibilities to make the most out of your Disney vacation. However, it can be a bit more complicated than simply rubbing a magic lamp! Much like Aladdin, there are three wishes that you will be able to use on your next Disney vacation: Disney Genie, Disney Genie+ and Individual Lightning Lanes. Disney Genie is a complimentary service that can be accessed on the My Disney Experience mobile app and that creates an itinerary based on your preferences and must-dos. Disney Genie+ and Individual Lightning Lanes are the services that resemble FastPasses most. Disney Genie+ is a one-time purchase of $15 (as of February 25th, 2022) per person, per day, that allows you to set return times for some of your favourite rides. Individual Lightning Lanes, instead, are like individual FastPasses that can be purchased and that vary in prices per ride

    There are two ways to purchase the Disney Genie+ service. First, when purchasing your tickets, you should have the option to add the Disney Genie+ service to your theme park tickets. However, if you cannot add this option upon checkout, there is a second option. Indeed, you will be able to purchase the Disney Genie+ service on the day of your visit by going on the My Disney Experience mobile app. Click on the three lines at the bottom right of the screen and then on "My Genie Day." Then, you will be able to click on "Get Disney Genie+ for Today" in the purple bar. Similarly, if you would like to purchase any Individual Lightning Lanes on the day of your visit, you may do so by going into the "Tip Board" section and clicking on the available Individual Lightning Lane of your choice. For now, simply make sure that you have linked your park ticket to your My Disney Experience and that you have made your theme park reservations for your visit. Also, if you are experiencing any issues, don't hesitate to reach out to a Cast Member via chat, email or phone, and they will be able to make some magic for you!

    I hope this was helpful, Jernelle, and that you and your loved ones will have the best day ever on your next Disney vacation! If you have any other questions in the time leading up to your visit, don't hesitate to reach out. You ain't never had a friend like us!

    Have a magical day, 

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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