resort polynesian castle monorail
  • On May 31, 2024
    Marcela from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I pay for a preferred room , can I request for a standard room Instead on the day of arrival ?

    Hello, Marcela! Thank you for visiting us at planDisney, where real Guests who have mastered planning Disney vacations have the chance to share our tips and advice to help make your upcoming vacation one you’re sure never to forget!

    One of the many reasons I enjoy vacationing at the Walt Disney World Resort is staying in one of the fantastic Disney Resorts Collection hotels to immerse my family fully in the magic. Another reason is the Cast Members. Their friendliness, willingness to help, and overall customer service are unparalleled. When you arrive for your upcoming reservation, you can ask the Cast Member to be switched from the preferred room you booked to a standard room, but the ability to make the change will depend on availability. I suggest contacting the Disney Resort Hotel Reservations number listed under the Reservations and Tickets section of the Walt Disney World Help Center before your arrival to see if this request can be accommodated.

    Marcela, I assume you know the many benefits of staying in a Disney Resorts Collection hotel, but if you don’t, let me point out a few. As a Guest of a Disney resort, you can take advantage of Early Theme Park Entry 30 minutes before the official park opening. If you have booked a Deluxe Resort, you can enjoy Extended Evening Theme Park Hours! And don’t forget all of the complimentary transportation options to get you to and from the parks. My favorites are the Monorail and Disney Skyliner, but I’d be remiss not to mention how convenient the bus system is, too!

    If you have any additional questions, Marcela, please let me know! I hope you have a fantastic visit to The Most Magical Place On Earth!

    See you real soon!
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Meet the Panelist: Brent, Maryland

Welcome to planDisney! I'm Brent, a husband, father, coach, and dog dad from Annapolis, MD, with a mind on a permanent Disney vacation! I specialize in crafting unforgettable trips to the Walt Disney World Resort but when it's my turn to vacation, you can catch me indulging in the food options of EPCOT's World Showcase, ascending Disney Mountains, and lounging poolside at Stormalong Bay with a delicious treat from Beaches & Cream Soda Shop! Learn More About Brent

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