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  • On Oct 17, 2022
    Katherine from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I need to change my reservation to November 3rd. I am having trouble doing this through the website. Can you please help me with this? I also was hoping to get Genie Plus. How can I do this? Thank you so much for your help.

    Hello, Katherine!

    I'm so glad you came to us for help. It's a pleasure to help you create a fantastic trip to the Disneyland Resort. Let's get to it! 

    I'm assuming you're talking about a park reservation, but if you're not, you can call the Hotel Reservations team at (714) 956-6425

    But if you're having technical issues with a park reservation, I think I have a solution for you. The secret to updating your reservations is going into your Disney account and selecting "Ticket and Reservation Details." You will click on "View My Park Reservations" on the next page to see your existing reservations. 

    Here's the critical part: You can't modify an existing park reservation, so you will have to cancel your reservations and make new ones. So, moving fast and checking the availability calendar before canceling your reservations is vital. I hope these steps help you modify your park reservations, Katherine! 

    You will add Genie+ once you get to the Disneyland Resort and go through the turnstiles, so there's no need to worry about it now. 

    I hope you have a great time at the Disneyland Resort in November, Katherine. If you have more questions, please don't hesitate to come back. We'll be thrilled to help a kind Guest like you! 

    May the magic be with you, 


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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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