Toy Story Land Slinky Dog Dash
  • On Jan 19, 2023
    Deborah from Tyne and Wear Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have 4 friends and family registered on my account and all connected to park reservation with their tickets. I'm entering rides etc into my genie day planner with all of us ticked but it isn't showing on their planners.

    Welcome to planDisney, Deborah! Thanks for bringing your question here. It sounds like you've already taken many steps to ensure a magical trip to Walt Disney World. Tickets purchased, Park Reservations made, My Disney Experience App downloaded; tick, tick, and tick! Excellent work!

    Linking with your fellow Guests in the My Disney Experience App is a great next step. To do so, please open up your My Disney Experience Mobile app and add each Guest by entering their name and age or by scanning their linking code. This next bit is an important step, your Guest will receive an email notification to accept your request, and only once they do so, can you begin sharing your plans! 

    It's a great idea that you are inputting your preferences in Disney Genie Service 'My Day' ahead of time (I like to do this too, it saves valuable time on the day, right!?). When selecting your preferences, please make sure you have selected all Guests in the 'Quick Roll Call' screen. If you are adding an event to your day, for example, Fantasmic at Disney's Hollywood Studios, you can retrospectively add your Guests into plans. One other tip, please ensure you have selected the correct desired planning date by selecting 'change day' in the My Disney Experience App. 

    Once you are all linked, you could also purchase Disney Genie+ for everyone at the same time, on the day of your visit. Genie+ provides access to shortened waits for attractions and experiences throughout the four Disney Parks using Lightning Lane entrances. 

    Deborah, if you need anything else ahead of your Walt Disney World trip, I will be right here. Have the best time in the Most Magical Place on Earth, Louise. 
thumbnail image for Louise

Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.