Disney's Hollywood Studio's Tower of Terror
  • On Aug 13, 2023
    Jocelina from Pijnacker Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hii Disney, Yesterday I was in the tower of terror ride around 12:00/13:00 I really regret not buying the picture bc it was such a good memory made I am back in my own country sinds today and really want the picture it means much to me can I still get it?

    Hi Jocelina,  

    Welcome to planDisney, and thank you for bringing your important concern to us. I understand and can relate to all the emotions and memories tied to our Disney experiences, including the fun attraction photos that spark these special moments and bring smiles over the years. It’s my pleasure to help you find your photo from this magical vacation. I hope you had an amazing time at the Walt Disney World Resort and smooth travels back home to your country. Let’s see what’s possible in obtaining your photo from the Twilight Zone Tower of Terror at Disney’s Hollywood Studios after your vacation.

    If you used the My Disney Experience App during your visit, you should see all images taken throughout your trip for 45 days after departure even if you didn’t purchase Memory Maker. From there, you can select a single image to purchase by selecting it and following the prompts in the app. You can also view your photos online but would have had to connect them to your account as they were being taken by scanning your ticket upon exit of the attraction or using your phone with Bluetooth enabled or a Disney Band to capture the image on the attraction itself. 

    If you’re unsure that the image was connected to your account, you can reach out to the PhotoPass team to report the lost photo. I see this form which appears to be U.S.-based but I want to be sure you have the information if you’re able to connect with them from your home country. You can also call Disney Technical Support in Europe and hopefully they can direct you to the PhotoPass team for more local support. 

    It sounds like you had an incredible day at Disney’s Hollywood Studios! Some of the biggest Disney thrills are at this theme park, including the Twilight Zone Tower of Terror. You’re braver than I am, I admit it’s not my kind of fun but my son adores this attraction and I love seeing his pure joy and pride when he comes off the ride. To me, that’s what is so magical about our Walt Disney World Resort vacations. We’re brave, we laugh, we cry – all at a wonderful place, with special people, making amazing memories together in unique scenarios that immerse us in our favorite films and worlds. I love that purchasing your photo from this attraction will bring those emotions back and help you remember what it felt like in that moment, forever.  

    Sending you happy thoughts and pixie dust that you can obtain this special photo, Jocelina. Please come back and see us with any additional concerns or ways we can help you preserve this special memory from your trip.  

    YOU are the magic, 
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Meet the Panelist: Amy, Virginia

Hi friends! I'm Amy, a lifelong Disney dreamer from horse-and-wine country, Virginia. My family of three is BIG on fun and treasures every adventure together. We've been making memories at the Walt Disney World Resort and aboard Disney Cruise Line since my son was a toddler; we love our family traditions balanced with "what's new" each visit. I have a passion for Disney details, a love of digital tools, and an eye for practical planning. I can't wait to help you make the MOST of your magical vacation! Learn More About Amy

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