Magic Happens Parade at DLR; mickey; moana; Main Street
  • On Feb 8, 2024
    Claudia from Salzbur Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I cant put my parktickets to the apple wallet Why??

    Hello, Claudia!

    Welcome to planDisney, it's so nice to meet you! It looks like your park visit is super soon, I hope you are very excited!

    While guests at the Walt Disney World Resort can add their park tickets to their mobile phone wallets using Disney MagicMobile Service, this option is not available for guests at the Disneyland Resort. But don't worry, we can still get some pixie dust on your phone! You'll want to download the Disneyland Mobile App and sign in with your Disney account to access your tickets. You'll find any tickets linked to your account in the "Tickets and Passes" section of the app. 

    The app is super helpful when you're in the parks! You can find the park map and filter for attractions, dining, and other valuable information (like the closest churro or restroom) or use it to check the entertainment schedule for the day. There are also some really handy features like Mobile Food and Beverage Ordering and Merchandise Mobile Checkout for some stores! 

    Knowing that your phone is the keeper of the pixie dust, it's a good idea to bring a backup charger for your device. A long park day can really drain that battery! If you forgot to pack a charger don't worry, because you can purchase chargers in the park, too. Purchasing one at the park is pretty handy because there are lots of kiosks where you can swap out an empty battery for a fresh one at no additional charge!

    One last tech tip for you, Claudia: it's also nice to take a screenshot of your tickets to keep on your phone, just in case the app gets glitchy when you need to scan your ticket. Just as a backup option! I hope you have an amazing time at the Disneyland Resort!

    Keep moving forward!

    Amanda   
thumbnail image for Amanda

Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

Related Video

  • thumbnail image for Disneyland Resort Tips Every First Timer Should Know | planDisney Podcast – Season 2 Episode 12

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.