Snowing on Main Street
  • On Dec 7, 2020
    Genevieve from Quebec Asked

    Hi! I booked a trip for dec 26th 2021 and I can't seem to make park réservations for my trip, every time i try the website brings me back to the sign-in page. Am I too early for park reservation? TIA, Geneviève

    Hi Genevieve,

    Welcome back to planDisney!  How exciting for you to be visiting Walt Disney World during one of my very most favorite seasons.  If you have never experienced The Holidays at Walt Disney World Resort you are in for a real treat!  The linked page will update with the 2021 holiday plans as your trip draws nearer, so you might consider bookmarking that page and checking back later to see what special celebrations and Holiday Magic are in store for next year.

    Genevieve, I checked the Park Pass Availability Calendar and there are Park Pass Reservations available for your dates.  So let's do some trouble-shooting to make sure Stitch isn't causing a glitch!

    First, make sure you are working from a computer which has been recently restarted or a mobile device which has the latest My Disney Experience Mobile App update on it. Next, sign in to your account.  This part is very important, you must be signed into your My Disney Experience account on a computer or your mobile device in order to make Park Pass reservations.  Then you should go to your "My Plans" section and verify your theme park tickets are linked to you and have a valid use date for the days in which you are wanting to secure your Park Pass reservations.  If everything looks correct then you should be able to navigate to the "Park Reservations" section and make those reservations!

    If you are still having difficulties, your best option is to Call for Assistance and a Cast Member can take a look and see how to resolve your issue.  I recommend calling the number listed under My Disney Experience since that is where you are having difficulties making Park Pass reservations.

    Have a Magical day and please come back and visit us again as you continue planning your upcoming vacation!

    Brenda
thumbnail image for Brenda

Meet the Panelist: Brenda, Missouri

I fell in love with Walt Disney World on my very first visit, which took place during my honeymoon. Since then we have added 4 "mouseketeers" to our family and have come to appreciate what a great value a Walt Disney World vacation can be on a budget. As a Physical Therapist and a mom of a large family, I would love to help you plan your next magical trip! Learn More About Brenda

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