Family with disabled dad speaking with cast member
  • On Jul 19, 2022
    Emma from Wales Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I am attempting to apply for DAS, however I have been unable to do so via the app or website. I have spoken to two cast members, and one said I can't apply from the UK, another saying I should be able to apply via the website. Please help!

    Welcome to planDisney, Emma.  I'll be glad to assist you with your question today.  I apologize for any confusion.

    Disability Access Service (DAS) is designed to assist Guests who may have difficulty waiting in a traditional queue environment due to a disability.  All Guests in need of DAS may request to register for this service in person at a Guest Relations location in any theme park.  Guests may register for DAS at:

    • City Hall at Magic Kingdom Park
    • Guest Relations near the Main Entrance at Disney’s Animal Kingdom Theme Park
    • Guest Relations near the Main Entrance at Disney’s Hollywood Studios
    • Guest Relations near Spaceship Earth at EPCOT

    The in-person registration process is generally quick and efficient and should have you on your way in a short while.

    Walt Disney World Resort recently introduced a pre-registration option for DAS via live video chat.  At this time, pre-registration is only available in English while in the US.  Guests visiting from overseas may register for DAS in person on the day of their first park visit, or can try the video chat once stateside.

    Emma, if you have any additional questions, please stop by and see us again.  We are always happy to help.

    Anne Marie

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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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