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  • On Jul 19, 2021
    Colleen from MA Asked

    Hi, How do I make a payment towards my trip, booked through Disney? I can't find anywhere on the website to make a payment. Thank you!

    Hi there, Colleen!

    I'm so excited to hEAR you have a Walt Disney World Resort visit right around the corner! It won't be long until you're walking down the pixie-dusted streets of Magic Kingdom Park, taking in all the magical sights and sounds - memories are just waiting to be made. 

    To make a payment on your Walt Disney World Resort vacation package, you'll first need to make sure your Disney Resorts Collection hotel reservation is linked to your My Disney Experience account. 

    On the Walt Disney World Resort website, log into your account, and go to the My Disney Experience page. Once there, it should say "Colleen's Plans and Tickets" across the top. 

    There will be a "Resort Hotel" tab at the top of the page. If you don't see a "Make a Payment" option, hover over the "Resort Hotel" tab and choose "Link a Reservation". Follow the prompts to enter your Disney Resorts Collection hotel reservation confirmation number and the last name of the lead Guest on the reservation. Once you've completed this step, refresh the page or log out and back in to see if the "Make a Payment" tab has appeared. 

    If everything is linked correctly, and you're still not given the online option to make a payment on your vacation package, I encourage you to reach out to a Cast Member at (407) 939-4357 to resolve the issue. You can also send an email to Guest Relations using this online form

    I hope this helps! Thanks again for visiting planDisney. Please come back and see us with any questions you have before your Walt Disney World Resort vacation!
    Have a magical day! - Diane W. 

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Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

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