Cinderella Castle 50th Night
  • On Aug 20, 2022
    Doron from Tel Aviv Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi-how long does it take to receive the tickets confirmation? I only received the e mail that says "Your Order Is Being Processed". My credit card was charged though.

    Welcome to planDisney, Doron!

    Oh, bother! I'm sorry that you're having some difficulties receiving your ticket confirmation. In the words of Alice, “It would be so nice if something made sense for a change.”

    I spoke to a Cast Member today and informed them about your situation. They mentioned that sometimes orders could take 24-48 hours to process. If it's taking longer than that, I'd recommend calling to speak to somebody from Disney Park Tickets. Make sure you have any relevant information at hand, such as order number, credit card details, etc. 

    I wish I could give you some more concrete information, Doron. I hope that your order is processed quickly and that you can start looking forward to your magical trip.  

    Once you do receive your ticket confirmation, make sure that you make theme park reservations. Also, download the My Disney Experience Mobile App. There are a lot of great things on this app to help you prepare for and enjoy your visit, including the Disney Genie service

    Thanks for stopping by planDisney, Doron!

    Mike 
thumbnail image for Mike

Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
Learn More About Mike

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