Hi Zoe, a warm welcome to planDisney.
So you booked a
UK package available to UK-based Guests only. We're a lucky bunch to access some of the '
Fantasmic!' offers through the Walt Disney World Travel Company.
Tickets and packages are
nontransferable and nonrefundable. However, while you cannot cancel or get a refund for tickets or packages, you may be able to change the start date of unused tickets. You would need to
speak directly to Guest Services to see if they could help in your specific circumstances. Payment of additional fees and charges may be required.
You would need to address any cancelled flights directly with your airline. In my experience with international flights, they will have a duty to get you to your destination, so you should still experience the magic of Walt Disney World, albeit a few hours behind your original schedule.
Did you know that Memory Maker is included in
Magic Tickets. It provides unlimited downloads of any photos you take during your stay with Disney PhotoPass Photographers and on rides. It's the perfect way to capture all the magical memories you are bound to make!
If you have any other questions or need further assistance, feel free to reach out. We're here to help you make the most of your enchanted Disney adventure!
Magic always
Louise