Walt Disney World Holiday decoration on Main Street
  • On Aug 25, 2023
    Kaylee from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hey quick question we booked our vacation package for November next year ( Yay ) . The app is showing our Resort Reservations but not our tickets Is it too soon for them to be there ? We were wanting to make “ My Day “ selections

    Hey there, hi there, ho there, Kaylee! You're as welcome as can be here at planDisney!

    I couldn't be happier to see that the magic of Walt Disney World Resort called you, and you answered the call by planning a magical adventure at The Most Magical Place on Earth. How exciting! And during the most wonderful time of the year?! Pure pixie dust! Since you are planning on using the complimentary Disney Genie service to help map out the BEST. DAYS. EVER, it sounds like your planning is off to a practically perfect start. Now, let's tie up the loose ends so you can sit back, relax and start your countdown to the magic.

    If you booked a Walt Disney World vacation package on the Walt Disney World website, your tickets should be there on your account and ready to go! To find them on the My Disney Experience app, log in, tap the triple-bar menu icon, and then tap the "Tickets and Passes" tile. If you are the manager of the plans, here, you should see the theme park tickets for each Guest in your party.

    If you purchased your vacation package through a third party, you may just need to link your tickets to your My Disney Experience account. To do so, log into your My Disney Experience app, and under the "Tickets and Passes" tile, tap the plus sign at the top and then "Link Tickets & Passes" to follow the instructions to link your tickets. If you've done that and still cannot see your tickets listed, I suggest calling a helpful Cast Member with Existing Tickets for assistance. 

    Once your tickets are linked to your My Disney Experience account, you will be able to make your Theme Park Reservations. These reservations are currently still required for everyone to enter all four of the theme parks, so this is a planning step you definitely don't want to skip. And since you're visiting on a holiday, I recommend locking down your reservations as soon as possible. Like Tiana, you're almost there, Kaylee!

    Once your Theme Park Reservations are made, you should be able to start making your Disney Genie selections. Just log into the My Disney Experience app, tap the "My Disney Genie Day" tile, tap the "Get Started Now" button, and get ready to unlock Genie's phenomenal cosmic powers. It's time to get this planning party started!

    I hope this was helpful, Kaylee, and I hope you have the most magical and memorable time. Please stop by any time with any questions you may have along the way. 

    See ya real soon,


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Meet the Panelist: Mandy, Louisiana

I'm Mandy - Louisiana girl, wife, Mommy and lover of all things Disney. Walt Disney World Resort is my family's happy place, and our vacations are equal parts rope-drop thrilling and poolside chilling. For us, the best things in life aren't things at all, and we believe in investing in experiences and making magical memories together. Our Disney Vacation Club Membership has been our investment into a lifetime of unforgettable family fun. It's our key to the magic, and I can't wait to help you unlock yours! Learn More About Mandy

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