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Mom And Daughter; Animal Kingdom
  • On Apr 7, 2013
    Jeanette Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hey Moms ! I have ordered Photopass+, and it should arrive on time to Ontario. 14 days from shipping (which was 4 days after I ordered!) is the day we leave ! Wasn't expecting that ! What happens if the voucher arrives after we've left for Disney ?

    Hi, Jeanette!

    Not to worry!

    When I ordered my PhotoPass+, it arrived much sooner than the 14 days after my order. In fact, both on both occasions, my PhotoPass+ voucher arrived within about a week.

    However, should you end up leaving for Walt Disney World prior to receiving your PhotoPass+ voucher (it will be a small slip of paper that's included with your PhotoPass+ Photo Gallery CD, the 400 bonus photos that are included with any PhotoPass+ purchase), I would go to any Photo Viewing Station in a park and speak to a Cast Member about getting yours replaced. While I was redeeming my PhotoPass+ voucher last week, a woman next to me was working with a CM to have hers replaced, as she had neglected to bring her voucher to WDW. The CM was able to research and inform the Guest which PhotoPass she had purchased and give her the PhotoPass+ card to which she was entitled. It was a bit time-consuming, so I don't recommend it if it can be avoided, but if your voucher doesn't arrive before your departure, you should be able to work through that complication with the help of a Cast Member.

    Whichever park you'll be visiting first, check the map or ask a Cast Member where the Photo Viewing Station can be found; they are located very close to the park entrance in each park.

    Have a wonderful trip, Jeanette! Be sure to take full advantage of every photo opportunity you can find while touring with your PhotoPass+; you're going to love it!

    Send more questions as you think of them, too. We love to help!
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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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