child in resort pool
  • On Aug 2, 2021
    Evy from OostVlaanderen Asked

    Hey, i'm from Europe and I have linked 2 resort packages to my Disney App. Both linked to my name, which should have been on my name and my in laws. Help how do I change this?

    Hello and welcome to planDisney, Evy!

    Thank you for stopping by with an excellent question! We are delighted to assist you as you plan a visit to the Walt Disney World Resort.

    Unfortunately, reservation name changes are not permitted. I recommend checking the cancellation policy of your booking, as you will likely have to cancel one of the reservations and make a new one with the correct names. Since you are planning a visit for 2022, you should receive a refund for the reservation you are canceling (subject to the terms and conditions at the time of booking). If you require further assistance, please call +1 (407) 934-7639. If you booked your vacation with a travel agent, contact them for assistance.

    I am sure this is not the answer you were expecting, Evy. The good news is that you still have one year to go before your visit, so you have plenty of time to cancel and make a new reservation with the correct information. Come back to visit us if you have additional questions and be sure to check our Panel Extras for more tips and advice!

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.