Mickey in Front of Vintage Car
  • On Sep 11, 2021
    Arthur from CA Asked

    Hey I’ve been having struggles trying to get a magic key pass I’ve been trying for a couple days and the process isn’t working really need some help

    Hello Arthur,

    Thanks for stopping by to see us here at planDisney!

    It is so wonderful to see that you're interested in joining the Disneyland Resort Magic Key Program

    I'm so sorry to hear, though, that you're encountering issues in trying to purchase your Magic Key Pass. As you likely know, Magic Key Passes can be purchased online or through the Disneyland Resort mobile app. I'm crossing my fingers for you that perhaps by now you've been able to purchase your Magic Key Pass successfully.

    It's not clear from your note if the issue you're seeing appears to be a technical issue with the website or the mobile app, or if perhaps the issue is related to the availability of the specific type of Magic Key Pass you'd like to purchase. My best suggestion is to give a call to the Disneyland Resort Website Support team at (714) 520-6222. I'm hopeful that one of the talented and tech-savvy Cast Members can help you troubleshoot the issue you're encountering.

    Hopefully, Arthur, you'll be enjoying all the features and benefits of your Magic Key Pass in no time at all. You'll then get to unlock all your own magic at Disneyland Park and Disney California Adventure Park.

    Here's wishing you lots of Disney magic in your day today!

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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