Family With Medals
  • On Aug 30, 2015
    Andrea from quintana roo Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hey! Me and 6 friends will be arriving in 30 days from Cancun, Mexico and I was wondering if its possible to costumize our magic bands and get them at the resort? Also what happens with DME if we are in different flights? Thank you!!!!

    Hello Andrea. Thanks for your question.
    Your Disney vacation is just around the corner. How exciting!
    MagicBands are shipped to Disney guests in advance of their vacation, but unfortunately, MagicBand orders cannot be shipped to all countries. The good news is that you can customize your MagicBand by accessing your account on “my Disney experience” app. Make sure you get it done in advance of your visit, and you will receive it when you check-in at your Disney Resort Hotel. 
    Regarding Disney’s Magical Express, if you and your friends are going to the same hotel and are arriving at Orlando International Airport around the same time, there is a great possibility you will be allocated on the same bus to go to your hotel, even if you arrive in different flights.  When you call Disney’s Magical Express to make your reservation, explain your group situation and request to be confirmed on the same bus. If you already have your confirmation for this service, I encourage you to call and check with a cast member if you are all traveling together. I am sure Disney’s cast member will do their best to help you.
    Let us know if you have further questions.
    Wishing you a magical day!
    Gina V.
thumbnail image for Gina

Meet the Panelist: Gina, Brazil

I am totally a Disney maniac! Since childhood, I have been a big fan of all things Disney, especially the theme parks. I have never visited any other place that gives me the same feeling that I get at the Walt Disney World Resort. You can become a child again there! With so much to explore, I would love to help you plan your next Walt Disney World vacation and discover all the fantasy and magic this special place has to offer. Learn More About Gina

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