Little girl with Minnie Mouse
  • On Feb 17, 2022
    Lynda from ID Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Help trying to buy ticket and don't know if I have? Have I bought more than I want

    Hello, Lynda and welcome to planDisney!

    I understand all the excitement when purchasing Disneyland Resort theme park tickets, and I too, have purchased more than I intended at some point during my planning. Lynda, please check to see if you have received an email confirmation from Disneyland Resort, and if you have, then the email will describe and show you exactly what you have purchased. Another way to check is to log into your Disneyland account to see if there are any new tickets in your account. If you cannot find any Disneyland Resort tickets, and still feel unsure, then you might want to give your credit card company a call to see if there were any charges to your credit card account or any other method of payment you may have used.

    As well, please Contact Disneyland Resort “Tickets” for further assistance and resolution with your tickets as they will be able to tell you exactly what happened, rest assured. During your phone conversation, Lynda, if you are planning to purchase tickets, you might want to consider adding the Disney Genie+ Lightning Lane service to save time waiting in lines for attractions that offer the Lightning Lane entrance. As well, by purchasing the Disney Genie+ Lightning Lane service, you will have access to unlimited digital downloads from Disney's PhotoPass® Service attraction photos including the fun Magic Shots from your day. What a great perk this is!

    Once you do have your Disneyland Resort theme park tickets please proceed to link your tickets to your Disneyland account, and then make your Theme Park Reservations. Please note that if you purchased the Park Hopper® Option, then you will be able to park hop after 1:00 PM after you have visited the first, reserved theme park and then you are welcome to go between the two theme parks until closing, pending availability.

    Lynda, I hope all is resolved to your satisfaction with your Disneyland Resort theme park tickets, and I wish you the happiest visit ever - thank you!


thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

Related Video

  • thumbnail image for 5 Tips for Making the Most of your Disneyland Resort Vacation

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.