father; son; slinky dog dash; Hollywood studios;
  • Dec 27, 2025
    Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I get help with my son who has Autism

    Welcome to planDisney! Thanks so much for sharing your question with us! 

    Walt Disney World is a place for everyone, and there are a variety of resources to help people enjoy their visit, including neurodivergent guests. To quote the Mickey Mouse Club theme song: “Hey there, hi there, ho there. You’re as welcome as can be.”

    Walt Disney World offers Disability Access Service (DAS) for guests who are unable to wait in a conventional queue for an extended period of time due to a developmental disability, such as autism. With this program, eligible guests can request a return time for a specific experience that is similar to the current standby wait time. 

    The registration process for DAS includes a live video conference with a Cast Member to determine eligibility. You can start the registration process up to 60 days before your visit. It’s important to remember that there is no in-person DAS registration option at Walt Disney World Resort.

    There are also resources that can give you all the details you need to prepare for your amazing Disney day. They can all be found on this helpful webpage, and many of them are available as downloadable PDFs so you can access the information on the go. 

    - Accessibility Planning Guide and Recommendations
    - Sensory Experience Details for Guests with Disabilities
    Tours Sensory Experience Details for Guests with Disabilities
    - Accessing Attraction Queues

    If you have specific questions about your situation or services for guests with disabilities, you can email disability.services@disneyparks.com or speak to a Cast Member on the Non-Reservation Support line

    I hope this information helps with your vacation planning and that you and your kiddo have an amazing visit to Walt Disney World. Don’t hesitate to come back if you have additional questions. You're as welcome as can be at planDisney! 

    Magical travels! 

    Matt 
thumbnail image for Matthew

Meet the Panelist: Matthew, Minnesota

Hey there! I'm Matt, a husband, dad of three, and amateur Disney Parks historian. When I'm not enjoying the sights and sounds of Adventureland, you'll find me back home in Minnesota developing exhibits for children's museums and science centers. I've been visiting Walt Disney World since I was a kid and now I plan awesome Disney vacations for my own family and friends. Whether it's your first trip or 100th visit to the Vacation Kingdom, I'm sure you have some questions. So let's get you some answers!  Learn More About Matthew

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