• On Dec 18, 2021
    Jennifer from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Help me Obi-Wan Kenobi!! I just received my R-JJ61 I built while at WDW on 12.6. I was so excited to get it! It does not come out of sleep mode. I tried new batteries, in both the droid and remote. It appears dead. What can I do?? I'm devestated.

    Hello there, Jennifer! 

    Oh dear! Your R-JJ61 droid unit must have been attacked by the First Order during the lightspeed flight home! I bet they fought valiantly. I’m going to try to give you a new hope, Jennifer! While, most often, you may find that the truth is often what we make of it, it sounds like your truth now is that your droid has become little more than scrap metal! 

    I’ve done a little looking for you (as I have the high ground) and it sounds like you’ve tried everything you can to get your R-JJ61 unit working on your own, and now it is time to call in the reinFORCEments! As only the Sith deals in absolutes, we should be able to replace/repair your droid unit in some form or fashion! Please call the Resistance! They can be reached at (877) 560-6477. You can also send them a message via merchandise.guest.services@disneyparks.com as their hologram system is currently unavailable due to some tinkering Ewoks. (So uncivilized. I know.) 

    While you’re waiting for your mechanical buddy to return to life, Jennifer, I’d recommend getting your fill of droids by watching them save the day in literally every Star Wars movie available on Disney+! And, if you have additional questions, we hope to see you, and your droid, visiting planDisney in the future! 

    Use the Force, Jennifer!
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Meet the Panelist: Allyn, Wyoming

Howdy Partners, I'm Allyn! My home has been, and will always be, the Walt Disney World Resort. But, when I'm not "home," I live in the heart of Wyoming. I'm living my fairy tale as a professional fine jewelry designer, fitness instructor, wife, and an extreme Disney enthusiast! Dreams do come true, and I cannot wait to share all of my magical Main Street, U.S.A smarts with you! Learn More About Allyn

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