Hello there, Jennifer!
Oh dear! Your R-JJ61
droid unit must have been attacked by the First Order during the
lightspeed flight home! I bet they fought valiantly. I’m going to try to give you
a new hope, Jennifer! While, most often, you may find that
the truth is often what we make of it, it sounds like your truth now is that your droid has become little more than scrap metal!
I’ve done a little looking for you (as
I have the high ground) and it sounds like you’ve tried everything you can to get your R-JJ61 unit working on your own, and now it is time to call in the reinFORCEments! As
only the Sith deals in absolutes, we should be able to replace/repair your droid unit in some form or fashion! Please call the Resistance! They can be reached at (877) 560-6477. You can also send them a message via merchandise.guest.services@disneyparks.com as their
hologram system is currently unavailable due to some tinkering Ewoks. (
So uncivilized. I know.)
While you’re waiting for your mechanical buddy to return to life, Jennifer, I’d recommend getting your fill of droids by watching them save the day in literally every Star Wars movie available on Disney+! And, if you have additional questions, we hope to see you, and your droid, visiting
planDisney in the future!
Use the Force, Jennifer!
Allyn