• On May 24, 2017
    Kathleen from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Help! How do I made FP resvs Next week on My Disney App if my Magic Bands won't be mailed until closer to my trip? The app asks me to link my resv and then asks for id number, but I don't have them yet. How does this work?

    Hi Kathleen,

    Welcome back to the Disney Parks Moms Panel! We love that you continue to bring us excellent questions!

    To make your Fast Pass+ selections, you just need to be sure that you have valid theme park tickets linked to your My Disney Experience Account. If you booked a vacation package through the Walt Disney World Resort and have linked the resort hotel confirmation number, your tickets should also populate in your My Disney Experience Account. 

    I find it easier to see my complete itinerary and make changes from an iPad or computer. When in My Disney Experience, you can click on "My Reservations and Tickets" to be sure that your theme park tickets are linked. If you purchased tickets only but were logged into your My Disney Experience Account, the tickets should automatically populate in your My Disney Experience Account. Using the mobile app, you can see your tickets by clicking on "My Tickets." I checked and was able to just swipe the screen to the left to see the tickets that I have linked to my account.

    If you try to make Fast Pass+ selections and the system says that you do not have valid theme park admission, it may be because your time window has not opened yet - 60 days prior to your visit if staying at a Walt Disney World Resort Hotel. 

    In your My Disney Experience Account, you can see exactly how many days you have until your trip by clicking on the My Disney Experience icon towards the top right of the Walt Disney World webpage. Once you click there, you will see another page that says "Welcome" and "My Plans." On that page, you should see the number of days remaining until your vacation!

    Kathleen, I hope this helps! If not, please feel free to call the internet help desk at 407-939-4357. A cast member can pull up your account to diagnose the precise problem. 

    Magic, memories and Minnie Mouse hugs,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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