• On Apr 15, 2019
    Martin Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Help! I have linked my 14 day ticket to Disney Experience app...and it looks like the 14 days have started? But we don’t actually arrive until 5th May! Have my tickets started already or not?

    Hi Martin! Welcome to the Disney Parks Moms Panel!

    Your Walt Disney World Resort holiday will be here VERY soon! I know you must be excited ... especially since you plan to stay for 14 days. Two weeks at my favorite vacation destination? Now that sounds dreamy!

    When you link your Walt Disney World theme park tickets to your My Disney Experience account, they should show in the My Disney Experience mobile app, but should not be active yet. They shouldn't activate until the first day that you use them to enter the theme parks. Right now, they should show 14 days remaining, and after you enter the theme park for the first time, it should change to 13 days remaining. If for some reason they are showing something different, you can contact a Cast Member by calling (407) 939-4357 or 0800 16 90 749 (UK) and have them look up your account to make sure everything looks correct on their side.

    I hope this helps and that you have a wonderful spring vacation, Martin! Please let us know if you have any other questions.

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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
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