Anna and Elsa's Royal Welcome; Asian, character meet and greet
  • On Feb 15, 2024
    Stacia from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Help! Flying out for a doctos appt. The only rhing my daughter wanted to do was go to Disney! Just bought 6 tickets for Feb. 19th. Went to make reservations and it will not let me! Am I doing something wrong?????

    Hello, Stacia! 

    Welcome to planDisney. Thanks for stopping by and sending us your Disneyland Resort question as you get ready to explore the Happiest Place on Earth. Your pixie-dusted theme park visit is just around the corner!

    Stacia, when you purchase theme park tickets online or with the Disneyland mobile app, the checkout process currently includes booking a theme park reservation for your desired date. It sounds like this was already done since you mentioned purchasing tickets for a specific date and the system isn’t allowing you to make a reservation with these tickets. However, it’s definitely a good idea to check your current reservation status to be certain! After purchasing your tickets, you should have received an email containing your ticket confirmation number and the reservation details, including the park reservation dates and the theme park you plan to visit (or the starting park if they are Park Hopper tickets). The subject line of my most recent ticket transaction email was “Disneyland Confirmation,” so it might be helpful to search your inbox for that phrase if you’re having trouble locating it. 

    You can also verify your theme park reservations by logging into your account on disneyland.com or in the Disneyland mobile app and selecting “Ticket and Reservation Details.” Choose the “Make or Modify Park Reservations” link to view "My Theme Park Reservations." If you see your intended date, you’re all set! 

    I hope this answers your question, Stacia, and that your daughter’s visit to the resort is a dream come true! Have a safe journey, and please visit planDisney again if you have any other last-minute questions before your trip begins. 

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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