mom at computer planning
  • On Mar 27, 2021
    Darla from TX Asked

    Help! I cannot link my military tixs to my reservation. I need to make park reservations ASAP. My trip is in 30 days from now. Tickets were bought on base. The order ID isn’t working either. The individual tixs have 13 characters which is too many.

    Hey Howdy Hey, Darla and welcome to planDisney!

    Thank you so much for taking the time to visit us here today, welcome. I’ll be more than happy to help, but first I would like to send a huge thank you from my military family to yours. “Thank You!”. It’s always so nice to see a fellow military family visiting planDisney.

    Now, let’s see if we can get those tickets linked. If you purchased the Military Promotional Ticket, you should see a 18 digit/letter combination under the barcode. That is what you will want to use to link your Military Promotional Ticket exchange voucher to your My Disney Experience account

    I sometimes find that working on my computer, instead of, using the mobile app, will solve the problem I’m having, or sometimes the opposite! So If you are having trouble with one, try the other. I also recommend trying a different web browser, or updating the current one you are using, sometimes that does the trick!

    Darla, if you are still having difficulties I recommend giving the Walt Disney World Resort Existing Tickets line a call. A Cast Member there will be more than happy to help you. Before you know it, everything will be linked and you will be on your way to making your park reservations. I do hope this helps, please let us know if there’s anything else we can help you with. 

    So Long Partner!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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