pandora boat
  • On Apr 26, 2022
    Emma from Uk Asked

    Hello,we are travelling as a family with my sons with autism and adhd, can you tell me how I pre register for the das service? Also am i best to buy Genie+ tickets, will these run alongside the return time given by the das making things much easier? thanks

    Hi there, Emma!

    Welcome to planDisney - we're so glad you stopped by with your question for our team of panelists! Our goal is to help Guests just like you plan magical Walt Disney World Resort holidays, and I'm happy to answer your question today!

    Walt Disney World Resort prides itself on being a place where all Guests can enjoy the magic, and as such, there are many services available to meet various Guest needs. The Disability Access Service (DAS) is one such option that assists Guests who have difficulty using standard queues.

    Currently, online pre-registration for DAS is only available when a Guest is located in the United States. This means that if you arrive in the U.S. ahead of your visit to Walt Disney World Resort, you could complete the pre-registration process online at that time (note that this link will only work properly in the U.S.). Or, you can simply register on-site at any Guest Relations location once you arrive at Walt Disney World Resort.

    If your online or in-person registration is completed at least two days before a park visit, you will also be allowed to make up to two DAS Advance attraction or experience reservations for each day. Then, once you arrive at a Theme Park, you'll be able to make and hold one other DAS selection at a time. So, if you are visiting the Theme Parks for eight days, and complete your DAS registration on the first day, you would still be eligible to book DAS Advance reservations for days later in the trip!

    DAS provides Guests with access to Lightning Lane queues for reduced wait times, and many Guests do choose to also take advantage of Disney's Genie+ Service as well. In essence, this allows you to hold an additional reservation on top of your DAS reservation. Both give you access to the Lightning Lane, so by adding Genie+ on top of DAS, you'll be able to enjoy more attractions and experiences. It's also important to note that a DAS party can have a maximum of six Guests, so if your crew is larger, Genie+ can help ensure that everyone has a magical day!

    Keep in mind that this is a new system, and while it has dramatically improved the accessibility of the DAS service, things are always changing. Be sure to speak to a Cast Member once you arrive to learn about any updates, or you may wish to reach out in advance to the Disability Services team.

    I hope this information is helpful - please let me know if we can answer any other questions as you continue planning!

    Ryan J.
thumbnail image for Ryan

Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.