Hello! We have park tickets for this week but I got an ear infection and can’t travel sadly. Are the tickets refundable or reusable at a later date? I got park specific tickets. Thank you!

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Answer 1

Hi Jordan, and welcome to planDisney.

Well, (in my best Donald Duck voice) "Aw Phooey!" I'm sorry you have gotten sick and cannot use your tickets this coming week. I hope that in no time, you will start feeling better so you can restart your countdown for a trip to Walt Disney World.

Jordan, while tickets are non-refundable, many tickets can be modified on the Walt Disney World Resort website. Let me help you with this process.
1. Log in to your My Disney Experience account
2. You will then go to "My Plans, Reservations, and Tickets." (this will be found in the middle of the page)
3. Click on "Tickets, Passes & Memory Maker."
4. Find your ticket, select "Change Ticket," and then follow the prompts.
Please note that you will be responsible for the difference if your new dates are more expensive.

If you have any problems, please reach out to a Cast Member from the Existing Tickets phone line, and they can assist you with this process. Over the years, I have changed ticket dates and found these wonderful people to be so helpful.

While I'm sad to hear you must cancel your trip, I'm glad to inform you that you shouldn't lose the value of your ticket, which gives you the option to visit when you're feeling as energetic as Donald Duck again!

I'm waving around my planDisney magic wand in hopes you'll feel better quickly. Reach out again if we can help.

We'll see ya real soon!
Shonette

Hello! We have park tickets for this week but I got an ear infection and can’t travel sadly. Are the tickets refundable or reusable at a later date? I got park specific tickets. Thank you!

Meet the Panelist: Shonette, Ohio

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Hello! We have park tickets for this week but I got an ear infection and can’t travel sadly. Are the tickets refundable or reusable at a later date? I got park specific tickets. Thank you!”

Meet the Panelist: Shonette, Ohio

Related Links

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

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Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

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Hello! We have park tickets for this week but I got an ear infection and can’t travel sadly. Are the tickets refundable or reusable at a later date? I got park specific tickets. Thank you!