Sisters in front of Cinderella Castle
  • On Apr 12, 2021
    Laura from MA Asked

    Hello, We booked a trip to Walt Disney World for last May 6 - 13, 2020 and unfortunately due to COVID-19 the trip was cancelled. Are we able to use these passes for a future trip? Thanks Laura

    Hi Laura!

    Welcome to planDisney with a great question. Thank you for stopping by today, it is a pleasure to help you!

    I found myself in the same situation last year, Laura. I had a vacation booked for April that had to be rescheduled due to the pandemic. I am an international visitor and travel restrictions are still in place for my country, and although I have plans to visit in the upcoming months, I will need to patiently wait for restrictions to be lifted.

    Please note that tickets impacted by the temporary closure of the Walt Disney World Resort last year were automatically extended to use any date through September 26, 2021! If you do not have plans to visit Mickey by September 26, 2021, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date. For assistance with existing theme park tickets, I recommend calling (407) 566-4985. As you plan your future visit, remember to check special offers and give our friends at Disney Resort Hotel Reservations a call at (407) 939-1936 to book your next Disney vacation.

    I hope this information is helpful, Laura! Come back to visit us real soon for more tips and advice, and keep an eye on the Disney Parks Blog for Walt Disney World Resort news and updates.

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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