• On Nov 4, 2021
    Aaron from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, Trying to book a dessert party at MK and the following message keeps coming up "Sorry, there was a problem processing your request". We have booked a handful of other activities already, have park reservations, and passes. Sold out?

    Hi Aaron,

    Welcome to planDisney! 

    Wow! You are on a fabulous countdown to your next Disney Day! I am sorry to hEAR that you have been unable to make a reservation. It sounds like you may have been trying to reserve the Magic Kingdom 50th Fireworks Dessert Parties: Disney Enchantment Treats and Seats. The error message you received sounds like a technical problem. Make sure you are logged into My Disney Experience and that your resort hotel or vacation package reservation is showing up as linked in My Plans.

    When I just checked for your arrival date, I checked for two adults and two children and received a message that there are no times available for that date. Availability may be different if your party size is different. To sort out the specific problem with your account, I suggest that you contact a Cast Member in Website Support. Although you are visiting at a most magical time of year, it is also a popular time of year to visit and many dining events and locations have limited availability now.

    I will say that cancelations do happen! So, keep checking. Also, keep your eye on the EPCOT International Festival of the Holidays Presented by Advent Health - Candlelight Processional Dining Packages. Dining packages did book very quickly, but I was able to keep searching and finally found availability!  So, if you have not been able to book a dining package, stay persistent.

    Aaron, we cannot wait to welcome you to the magic!

    Magic and memories,

thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.