Character Dining at Riveria
  • On Feb 15, 2021
    Catherine from PA Asked

    Hellos last March I had made reservations for Bippity Boppity Boo also Dinning with the princesses our trip was cancelled b/c of covid-19 I was never reimburse. What do I do to get my money back?

    Hi Catherine, and welcome to planDisney!

    I’m sorry to hear you had a Walt Disney World Resort visit cancelled due to the closures last spring. My family also missed out on our springtime visit, and we were so disappointed to miss our chance to see our pal Mickey.

    As I understand it, dining and experience reservations requiring deposits, such as a meal at Cinderella’s Royal Table, should have been automatically refunded if they were impacted by the closure. That was my experience with our reservations last April. To straighten it out, please call Guest Relations at (407) 939-2273. You’ll need to have your reservation number and the credit card you used for the reservation handy so they can look up your reservation and see what happened.

    As the Walt Disney World Resort continues with its phased reopening, we’re eagerly awaiting the safe return of our favorite experiences. While limited character dining has returned, a meal with the Disney Princesses isn’t yet an option, and the Bibbidi Bobbidi Boutiques currently remain closed to Guests.

    Keep an eye on the Disney Parks Blog for the latest news and updates about reimagined experiences or new openings. I hope your family will have an amazing visit when you’re ready to Return to a World of Magic!

    Wishing you a magical day,
    Robyn
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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