Elsa and Anna on Stage
  • On Apr 1, 2023
    Cathy from Lancashire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    helloooooooo i am trying to book my park days but not all of my party are showing in the app. Please help as i am slowly loosing the will to live with all this planning.Bring back the old system asap

    Hello there, Cathy!

    planDisney is here to help you plan your Walt Disney World Resort vacation so you don’t feel like Elsa going “into the unknown.” I’ve helped quite a few people link their accounts with family members, so I’m confident that I can help you too. If not, luckily, you have lots of time before your vacation to figure this out. 

    First, everyone in your party will need their own My Disney Experience account. If they don’t have accounts already, they will need to make them. Please note that whoever makes the account for the young Jedi in your party will manage the child’s plans for the vacation. 

    Once everyone makes their account, you can link them to your account in the My Disney Experience app on your mobile device. Press the three horizontal bars in the bottom right corner of the screen, scroll down, and select “My Profile.” At the top of the app, select “Family & Friends List,” scroll down, and select “Add a Guest.” If my family is together in one place, I like linking my family together by scanning the linking code on their My Disney Experience app. The app offers directions on how to do this. 

    Once your family is linked together, you should see them all listed under your Family & Friends List. Don’t forget everyone in your party will need tickets, a mode of entry (e.g., Disney bands or Disney MagicMobile Service, or a ticket from a ticket window), and a theme park reservation for each day you plan on visiting the theme parks. 

    I hope you found these tips helpful. Please follow up with me directly if you need any other help. 

    May the magic be with you!


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Meet the Panelist: Melanie, Maryland

Hello there! I'm Melanie - a Walt Disney World Resort-loving Jersey girl living in Maryland with my Jedi Brewmaster husband and Bluey lookalike dog. Before I was even born, I grew up taking multigenerational vacations with my family at Disney's Beach Club Resort. The Disney force has grown stronger in my family since we took an adults-only voyage aboard Star Wars: Galactic Starcruiser. Whether you want to feel like a Disney Princess or a Jedi-in-training, I can't wait to help you plan a harmonious vacation. Learn More About Melanie

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