• On Jul 14, 2021
    Aurora from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, Need to help with retrieving disney tickets

    Hello there, Aurora!

    Welcome to planDisney. It looks like your pixie-dusted vacation is about to begin! Are you ready to step into the magic of the Happiest Place on Earth?

    If you purchased your theme park tickets directly from the Walt Disney Travel Company or on Disneyland.com, you should have received an email after completing the transaction with details about your theme park ticket order and a confirmation number. Try searching for the words “Disneyland Confirmation” within your email inbox, and be sure to check your spam folder in case it ended up there.

    If you’re still unable to locate your ticket details but believe that your credit card was charged, please call the resort’s ticket helpline at (714) 781-4636 to speak directly to a Cast Member who can assist you further. 

    I hope this helps you find the information you need, Aurora. Have a wonderfully pixie-dusted visit to the Disneyland Resort! Please write back if you have any other planning questions.

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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