Mom And Son Red Car Trolly
  • On Feb 3, 2023
    Joshua from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, My sister and nephew are coming into town for my nephew's first trip to Disneyland. Today is 2/3 and I just found out that I have to go out of town on a work trip. The tickets are for 2/28. Will I get a refund? Or at least an exchange?

    Hey there, Joshua! 

    Wishing you the warmest welcome to planDisney! Thank you for coming by with your question! 

    I am so pleased you are planning a family trip with your sister and nephew! He is going to think you are the coolest uncle ever! And please don’t worry if your plans have changed! It is so easy for you to adjust your dates and take your magical vacation to the Disneyland Resort when you’re back in town! To modify your Theme Park Reservations, please log in to your Disneyland Account select "My Disneyland" then click "Ticket and Reservation Details" and select "Cancel Reservation" for each person in your party. After you receive the confirmation of cancellation, you will be able to book a brand new theme park reservation for your desired date. Theme Park Reservations are limited and subject to availability. So, please check the Availability Calendar to make sure your desired date and theme park are accepting reservations for your ticket type on your new date. 

    Canceling your Theme Park Reservation does not trigger a refund. That’s because theme park tickets are valid for a future visit through the end of their expiration date. But, even if you're unable to visit before your tickets expire, there is still no need to fret! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. Simply go to a Main Entrance ticket booth when you’re ready to visit and ask a Cast Member to apply your eligible ticket amount towards a brand new ticket purchase. 

    I hope this information is helpful! Please head back to planDisney if you have any more questions! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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