Couple at it's a small world; costume
  • On Feb 12, 2024
    Judy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! My family are Magic Key holders and noticed that only one of us, the account all three passes were purchased under, can use our dining discount on mobile orders. Shopping discounts work fine on all three, but mobile order is the issue. Thank you!

    Welcome to planDisney, Judy! I'm so glad you're here and ready to help you with your vacation planning questions as you get ready for your next visit to the Disneyland Resort!

    How exciting to have your whole family unlock the magical memories waiting for you as Magic Key Holders! I completely understand your question because the same process happened to my family when one member purchased all the passes under one account. In order to be able to directly manage your own Magic Key, including corresponding discounts you may need to call the dedicated Magic Key Holder's line and speak with a Cast Member about requesting this change. The Cast Members can help you with any account needs and I've always had such friendly experiences working with them to navigate any issues. 

    I hope this strategy helps, Judy. In the meantime, have you seen the food and beverage menus for the Disney California Food & Wine Festival this year? They look amazing and I can't wait to enjoy all the Festival offerings. I hope you and your family have a wonderful time exploring all the spectacular benefits of the Magic Key Program this year. If we can help with anything else in the meantime, please feel welcome to come back to planDisney!

    Wishing you Wondrous Journeys,
    Tishra
thumbnail image for Tishra

Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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