Epcot Monorail around Spaceship Earth
  • On Apr 12, 2022
    Andrew from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, Last fall we had to leave our vacation early and Disney loaded "01 - Day Magic Your Way Ticket with Park Hopper Option - Complimentary" on our acct. I just booked a hotel for August. How do I get these tickets or link them to my res?

    Hi Andrew,

    Welcome to planDisney and thank you for your question!

    Glad to hear that you’ll be able to utilize those tickets you received. First, I would double check to see if your tickets are already in your My Disney Experience account. They could have been loaded in when the Walt Disney World Resort gave them to you. To do this, sign into your My Disney Experience mobile app and select the three lines in the lower right corner. Next, select the box titled “Tickets and Passes”. In this section, you will see any tickets associated with your account and hopefully your complimentary tickets will be there! 

    If your tickets aren’t in this section, Hakuna Matata, you’ll just need to link them. At some point during this process, Guest Services probably sent you an email or gave you a confirmation code. What you’ll want to do is take that code and select the “+” symbol in the upper right corner of the “Tickets and Passes” section of the app. Then under “Ticket or Pass”, enter your confirmation number for the tickets. If you have individual, physical tickets with codes on the back, you can enter those here, one by one, as well. 

    If for some reason the above options don’t work, you’ll want to reach out to the Existing Tickets or My Disney Experience and MagicBands help desks. They should be able to help you link the tickets.

    Once the tickets are linked, remember that you will need to create Disney Park Pass reservations for everyone in your party for that day you’d like to use the tickets. If you’re purchasing other tickets for other days, after you purchase, you’ll want to create Disney Park Passes for those days as well!

    I hope this “Bit By Bryanna” is helpful as you prepare for your summer vacation in August. If you have any other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

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Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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