Check in at Disney's Animal Kingdom Lodge
  • On Aug 4, 2026
    Jessica from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, Is it possible to stay at animal kingdom lodge and request a lower or ground floor room that doesn’t require the use of elevators? My mom would like to stay here but due to anxiety she cannot use elevators. We don’t mind stairs though!

    Hello Jessica!

    I see you have an upcoming trip to Walt Disney World Resort. How exciting! There's nothing better than having a countdown to The Most Magical Place on Earth to help the week fly by.

    Disney's Animal Kingdom Lodge is truly stunning. It's amazing how it feels as though you're right in the middle of the savanna, surrounded by peaceful wildlife. It's really the perfect escape from the theme parks.

    I see you have a question about making a special request regarding the location of your resort room. You'll be happy to know you can request a ground-level room either when booking on the official Disney World website or if you've already made your reservation by calling Disney directly so a Cast Member can add the request for you. I recommend submitting your request as soon as possible, as room requests are based on availability and cannot be guaranteed. If you happen to be assigned a room that isn't on the ground floor, don't worry. There are conveniently located stairways throughout the property.

    Bonus tip: Don't miss breakfast at Boma – Flavors of Africa! It's a personal favorite of mine, with a buffet brimming with delicious choices. Even the pickiest eaters will find something to love. Be sure to arrive hungry!

    Jessica, thank you so much for reaching out with your question. I know how important it is to make sure every detail of your trip is practically perfect. It was truly my pleasure to assist you today. Please don’t hesitate to reach out again anytime!

    Your personal planning companion,
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Florida

Hey there! I'm Michelle, a foodie, proud military spouse, and mom of two princes. We call the beautiful state of Florida home. We have lived in many places, but always found ourselves eager to get back to the magic of Walt Disney World Resort. Now that we are in the same state, we go as much as possible and are now Annual Passholders. My family likes to call it recharging our pixie battery. I am eager to help you create magical memories of your own, making your Disney World experience special and memorable. Learn More About Michelle

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