Cinderella Castle 50th Night
  • On Dec 27, 2021
    Lisa from AB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I’m wondering if there is a 1-800 (toll free) number that I can use to speak with an agent regarding my tickets that I purchased? I can only find the (407) area code numbers, and with a 38 minute wait that will be an extremely expensive call!

    Hiya Lisa,
    I'm so glad your research brought you to planDisney. We are always here to answer your questions about planning a Disney vacation, which sounds like a good New Year's Resolution to me!

    As you've found, Lisa, inquiries about ticket purchases are directed to various (407) numbers in the Help Center. An alternate way to connect with a friendly Cast Member about general ticket questions is through the live chat feature. Between the hours of 7:00 a.m. and 11:00 p.m. Eastern Standard Time, you can access the live chat feature using the "Chat" icon found in the Help Center. If the "Chat" icon is not active, check back in a few minutes as Cast Members are likely busy assisting other Guests. If you are looking to verify ticket usage, you can also request information from

    Once you're all set with your tickets, be sure to check Theme Park Reservation Availability and make your Theme Park Reservations before your visit. Your tickets are your keys to The Most Magical Place on Earth. I can't wait for you to unlock the magic!

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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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