Hiya Lisa,
I'm so glad your research brought you to planDisney. We are always here to answer your questions about planning a Disney vacation, which sounds like a good New Year's Resolution to me!
As you've found, Lisa, inquiries about ticket purchases are directed to various (407) numbers in the
Help Center. An alternate way to connect with a friendly Cast Member about general ticket questions is through the live chat feature. Between the hours of 7:00 a.m. and 11:00 p.m. Eastern Standard Time, you can access the live chat feature using the "Chat" icon found in the Help Center. If the "Chat" icon is not active, check back in a few minutes as Cast Members are likely busy assisting other Guests. If you are looking to verify ticket usage, you can also request information from
ticket.inquiries@disneyworld.com.
Once you're all set with your tickets, be sure to check
Theme Park Reservation Availability and make your
Theme Park Reservations before your visit. Your tickets are your keys to The Most Magical Place on Earth. I can't wait for you to unlock the magic!
Magically,
Jennifer