• On Sep 5, 2018
    Michelle from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello! I’m trying to let my husband who just became an annual pass holder make fast passes for my son but I can’t figure out how to add him to the list of people who can do that

    Hi Michelle,

    Welcome to the Disney Parks Moms Panel, and thank you for your question. Congratulations to your husband on joining the Annual Passholder family! If he hasn’t already, make sure he’s keeping an eye on the Annual Passholder Extras – new promotions come out all the time, and it’s fun to see what’s new.

    As for linking your son to your husband, it just takes a few easy steps in My Disney Experience. Your husband will need to log in to his My Disney Experience account, and under “My Account,” select “My Profile" and then “Family & Friends List.” He should see an option to “Add a Guest” - from there he'll be asked whether he wants to add the Guest (your son) by finding him through his connected Guests (if you are on the list and manage your son, he should be able to find him there) or entering his name and age (which is the preferred method for children’s accounts, which are more restricted than adult accounts).

    If your husband has followed these steps and he still can’t find your son’s account, I recommend calling the My Disney Experience support Cast Members. I’ve had similar issues in the past, and they have always been incredibly helpful – they have magical powers that will allow them to find his account and get everyone linked properly. You can reach them by calling (407) 939-4357.

    I hope that makes everything “satisfactual” and that you’re able to get connected quickly and easily so you can move on to planning some magical moments together!

    Have a zip-a-dee-doo-dah day,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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