Radiator Springs
  • On May 2, 2019
    Jamie from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello, I’m going with a group of 16 people this weekend and they all have MaxPass on their tickets. My question is how many tickets can I have on my phone, on my app at one time? I am curious because it’s easier to make selections that way for all everyone

    Hi, Jamie! We are so happy to hEAR from you at the Disney Parks Moms Panel. You are bound to have a "good, good, good, a good time" visiting the Disneyland Resort!

    I have had as many as 12 tickets loaded into the Disneyland app, but have only needed to manage Disney MaxPass for half of them at a time. So I consulted with Disneyland Resort cast members and learned the Disneyland app can be used to manage Disney FASTPASSES for as many as 10 tickets that have MaxPass purchased for them.

    When visiting Disneyland Resort with large groups, there are occasionally times when groups naturally separate to accommodate different needs and desires. For example, one group may seek the exciting thrills of Guardians of the Galaxy – Mission: BREAKOUT! while another group prefers the awesome wonder of Soarin' Around the World. I recommend scanning in as many tickets as the app will take, perhaps split across accounts on two or three devices, if necessary. And note that a given ticket may be scanned into more than one account. This will give added flexibility to mix and match different FASTPASS groups as needed. Each time you get FASTPASSES, the app will prompt you to indicate the desired groups of the tickets for the new FASTPASSES.

    If you have your tickets already, including Disney eTickets, you are welcome to scan them into the Disneyland app before you even arrive at the parks. That way you can at least work out how many tickets may be scanned in and, if necessary, how they may be divided into various groups. Should you have specific trouble with accounts or adding tickets, you may email or call technical support at (714) 520-6222.

    Have a magical time, Jamie,

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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