Hiya Kendra - welcome to
planDisney!
I'm so glad that you stopped by with your question about
MagicBands. The Princess Strong Pre-Arrival Exclusive MagicBand sounds like it has a strong deserving princess wrist waiting for it!
Just to make sure all of our bases are covered, I am going to make the assumption that when you refer to ordering the MagicBand, you are referring to the pre-arrival process to order through your
My Disney Experience account. While
shopDisney does offer a selection of MagicBands, the Princess Strong MagicBand is a Pre-Arrival Exclusive and thus you would not have seen it on shopDisney.
From my own experience, I can tell you that the selection and availability of MagicBand styles can vary quite a bit. I mention that to acknowledge your experience of seeing this particular MagicBand available at one point in time and then not at another. In what is hopefully good news, I was just offered the Princess Strong MagicBand as a choice for a trip I have upcoming in March when I investigated, but when I tried for a different trip, it was not one of the options shown. My hope is that what you and I both experienced was just a Stitch glitch in the system and that you'll soon be able to see that option again!
You may want to try logging completely out of your My Disney Experience Account and then starting fresh. Log back in and click
My MagicBands and Cards under the My Disney Experience menu. You should then see a
Get Started (or
Edit Order) button associated with your upcoming
Disney Resorts Collection hotel stay. From there, you'll select the member of your party to pick a MagicBand - I always like to click the
Grid View button to see all of my options at once!
I suggest checking back every once in a while to see if that particular MagicBand pops up. Alternatively, you may try
calling and speaking to a Cast Member to see if they can assist you on the hunt for your brave Mouseketeer's new MagicBand!
I hope this helps as you continue planning for your upcoming trip -
please let me know if there are any additional questions that arise!
Ryan J.